24/7 in-house Tech Support
We know that technical issues do not always occur during business hours. That’s why our in-house tech support service is available to you on a 24x7 basis.
With more than three decade of combined experience with satellite Internet, our tech support staff is capable of handling many types of issues to minimize your downtime. From initial network integration to complex application configurations, our tech support staff can resolve these issues promptly.
At VSAT Systems, we monitor every component of our broadband satellite Internet system 24/7, 365 days a year. So you can have total peace of mind that your networks perform as expected.
System Maintenance
Sophisticated systems like the VSAT Systems network need constant attention, and occasional downtime for maintenance. We recognize you need both as few interruptions to your connection as possible, and to plan for interruptions when they're unavoidable.
VSAT Systems planned maintenance occurs every 2nd and 4th Saturday, beginning Saturday night at midnight, Eastern Time, and ending at 3 am Sunday morning. Most of the time, the maintenance only takes a few minutes, so the actual maintenance interruption may be shorter than scheduled.
We tweet our maintenance downtimes. Follow us!
If you are experiencing any problem with your connection, please don't assume it's related to a maintenance window. Always call VSAT Systems ' 24/7 tech support line for any questions about your account.
Reach VSAT Systems Tech Support by calling 330-785-2101 or 800-268-8502 (toll-free) or by filling out the form below.