Our satellite networks outperform the competition. 99.992% System Reliability.

VSAT Systems is known for high-reliability networks with redundant components, enterprise class hardware systems and networks that manage a large number of concurrent users. Our networks have historic reliability in the range of 99.992%. Compare that with rest of the competition in the satellite industry and you will quickly understand the difference. One of the first things to consider before entering in to a VAR/VNO/Dealer partnership is to ask your operator about network reliability. Your commitment to your customers depends on it.

In the event of a network outage, the VSAT Systems average MTR (mean time to repair) is under 30 minutes. Compare this to terrestial services, which may take several hours or even days to recover due to a technical or power failure or due to a natural disaster.

Satellite Internet Reliability, some general facts.

• There are fewer points of potential failure or congestion in satellite networks compared to terrestial options. We offer a direct connection to the U.S. Internet backbone through multiple operators and geographically opposite paths, this reduces the risks further.
• Traditional wired networks like cable, DSL or T-1 are vulnerable to outages due to the "local loop". This is because a satellite network consists of only a satellite, teleport, NOC and the VSAT terminal. This significantly reduces the opportunity for network outages. To illustrate this concept, consider that a satellite connection cannot possibly be interrupted by a backhoe, bridge or tunnel incident, fire, ice storm, earthquake, downed telephone pole, etc.
• Geosynchronous satellites orbit at 23,000 miles, well beyond the 250 mile orbit of the International Space Station, or even the 380 mile orbit of the Hubble Space Telescope, the maximum orbital altitude of the space shuttle.There are even spare satellites already in orbit which are immediately available in the unlikely case of a catastrophic failure of a satellite.
• Telesat and Intelsat, our satellite operator partners, operate their networks to the absolute highest level of redundancy and reliability, equaling or exceeding military specifications in the manufacturing, launching and operation of their satellite spacecraft.
• The main ground station (NOC) uses multiple diverse antenna facilities, redundant routers and power supplies, and is connected directly into multiple Tier I Internet backbone providers via diverse physical paths.

For these and many other reasons, companies having mission-critical need for data communications use satellite as either a primary, alternate or backup connection.

VSAT Systems offers a private network peering arrangement for franchised organizations or any larger, multi-location enterprise with operations nationwide. This arrangement has the added convenience of a single vendor relationship, eliminating potential finger-pointing among vendors during any trouble resolution processes.

Reliability against Rain Fade

Rain Fade is a short period (usually less than five minutes) during which there is a loss of satellite signal and connectivity. This is due to the presense of intense storm cells which are located directly between the satellite and the satellite dish. In these intense storms, the separation of the water droplets approximates the signal wavelength. This effectively creates a temporary "wall" of water that reflects and distorts the satellite signal, resulting in loss of connectivity.

On the East Coast of the U.S., for example, rain fade accounts for approximately 8-10 satellite Internet outages per year. Other parts of the country may have different results.

Satellite TV and even other satellite Internet providers are far more susceptible to rain fade than users on the VSAT Systems network. This is primarily because we offer larger dishes, more powerful transmitters and other business grade equipment throughout our network to our customers. This, coupled with our Dynamic Tx power modulation techniques,maintains uninterrupted connectivity by boosting signal power depending on weather conditions.