December 26, 2012 — VSAT Systems is thrilled to announce that Jon Cyphert, Support Specialist, will be joining the technical support team. Jon graduated from Crestwood High School in 2011 and is currently attending the University of Akron, majoring in Computer Information Systems, Cisco Networking Track. He plans to graduate in the spring of 2014.
Jon enjoys fixing, building, and tinkering with computers and other such devices. His curiosity and interest in technology has brought him to VSAT Systems.
As a member of the VSAT tech support team, Jon will be on the front lines taking phone calls to help resolve customer issues. He will also be responsible for managing customer overages, analyzing and evaluating customer issues, monitoring networks, and performing cross-polarization tests.
About VSAT Systems
The leader in satellite broadband Internet solutions for business, VSAT Systems is an independent teleport operator and bandwidth wholesaler. The company provides satellite Internet services ranging from fixed to mobile or transportable solutions. Based in Akron, Ohio, the company sells service through VARs, VNOs, and Dealers who provide Internet service to customers in the corporate, government, disaster response, telemedicine, oil, gas, and mining, and other demanding industries.